Warranty

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PC TEK Services, Warranty is labor for a period of one year on all systems repaired by us with parts purchased from our supplier. We will provide any labor needed for removal or installation of parts, which prove to be defective in material or workmanship under normal use, during the first one year after the date of original purchase of parts and delivery.  This warranty is good only to the original purchaser of the product during the warranty period in the Dallas area.  All software warranties are incurred by the software manufacturer and are not covered by this warranty.  All parts are purchased by receiver, from a third party, and shall be warranted exclusively through the third party parts supplier. PC TEK Services, assumes no responsibility for the actions of the third party supplier. No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN.  PC TEK Services, SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THIS PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.  NOT RESPONSIBLE FOR DATA ON HARD DRIVES

ON SITE SERVICE

PC TEK Services, will, at our discretion, either perform repairs on site or retrieve the product from your location to be transported to our repair facility for any customers residing within a Fifty (50) mile radius of our Dallas based facility.  For customers residing outside that radius, the customer shall call the service number listed below, and ship the product to our repair facility after receiving an authorization number.  Upon verification of a warranty related problems, PC TEK Services, will promptly correct the problem and reimburse the customer for all shipping expenses (Ground shipping only).  On site warranty shall be initiated within five (5) working days of notification, and mail in product service shall begin within five (5) working days of product receipt.  All non-warranty related services would be charged at PC TEK Services, current service rate's.

Parts Non-Availability: In the event that replacement parts needed for repair should become unavailable during the coverage period of the warranty. PC TEK Services, shall be excused from performance hereunder and you shall receive either a refund, or an additional part may be substituted at our discretion.  PC TEK Services, shall

THE ABOVE WARRANTIES DO NOT APPLY:

1.    To damages or problems which result from improper use, installation or delivery.

2.    To damages which result from misuse, abuse, accident, alteration, or incorrect electrical current or voltage, lightening –acts of nature

3.    To damages that result from any unauthorized repairs and/or upgrades to our products serviced by

PC TEK Services  

FOR SERVICE OR SUPPORT PLEASE CONTACT US AT (972)708-7802

X_________________________                           X______________________________

           Associate Signature                                       Buyer’s Signature     

For a printable Warranty Form, Please go to the Downloads page and download it

We must have a signed copy of this warranty on file in our offices and it MUST be up to date, All others will be void 

 

PC TEK are trademarks of PC TEK Services, Inc. All other products mentioned are registered trademarks or trademarks of their respective companies.

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Copyright © 2000 PC TEK Services, Inc. All rights reserved.
Last modified: Saturday January 06, 2001.